- What should I bring if I am travelling with a baby?
We'll put everything you need for your baby in your room: baby bath tub, bed rails, changing table, toilet reducer, high chair and bottle warmer. You can always ask for anything you may need during your holiday from reception and we will do our best to accommodate you.
- What if I can no longer go on holiday?
In the event of cancellation more than 30 days prior to your arrival, you are entitled to a full refund of the deposit. On the other hand, after that the deposit, from a minimum of €350 to a maximum of €700, is non-refundable.
- If I need information, does the Reception keep specific opening hours?
At the reception you will always find effective answers to any need and suggestions on what to do and see in Milano Marittima H24.
- We’re thinking of travelling with a small child, but what if he/she gets sick?
For any doubts, questions or problems, a paediatrician is available at the hotel free of charge from Monday to Friday.
- Do you have a gluten-free kitchen for guests with an intolerance?
Our village's kitchen is not set up to provide a 100% gluten-free environment, although our chefs, cooking live in the dining room, are happy to advise on dishes and ingredients. For a holiday with an entirely gluten-free kitchen, we recommend the Club Family Hotel Michelangelo, also in Milano Marittima: the whole kitchen there is gluten-free, for adults and children. Get in touch: we'll help you organise your holiday there.
- I have a lactose intolerance: is there a hotel in the group with alternatives at the table?
Yes: the Club Family Hotel Michelangelo, right here in Milano Marittima. Its gluten-free kitchen also offers lactose-free dishes and ingredients, for adults and children, and to find out which ones, simply ask the dining-room staff. Get in touch: we'll help you plan your stay there!
- Do you have bicycles and pushchairs?
We provide our guests with courtesy pushchairs and bicycles also with child seats, but if the child is very small and the pushchair is needed for the entire stay, we recommend you bring your own.
- Are free tickets for Mirabilandia and Atlantica, the boat trip, always included?
For those staying at least 6 nights, complimentary tickets to the parks and the boat trip are included and free for the whole family.
- What is Dina Merendina?
It is the snack in a handy bag that you pick up every morning in the garden, with a complete, well-balanced treat ready to take to the beach.
- Are drinks really always included, and are they also available on the beach?
All drinks at meals are always included, as well as all non-alcoholic coffee products at the hotel bar, drinks dispensed from the dispensers in the hotel and on the beach, beer, ice cream, ice lollies, hot dogs and snacks.
- What services do you provide for young children?
Our guests under the age of 4, from 8 months to 36 months, have their own dedicated space with soft, stimulating equipment and the nannies of the Nanny School, a service running from Monday to Friday from 4 pm to 7 pm, available on request by appointment.
- Is there a baby feeding area?
Yes, we have a corner equipped with a fridge, food-blender, steriliser and microwave to prepare weaning food with white meat and vegetable broths, fresh vegetable purées and baby food products, suitable dishes and high chairs.
- Do you have a car park?
Yes, there are indoor parking spaces that must be reserved, but we provide a pass for free parking on the promenade where you would otherwise have to pay for a parking ticket
- How does the entertainment work?
Our entertainers are present all day and throughout the holiday with activities, games and sports tournaments for all ages, divided into Mini Club 4-8 years, Junior Club 9-12 years and Teen Club 13-17 years. Baby parking services during meals are also available
- Is the Club Family Hotel Village Milano Marittima a hotel or a holiday village?
All the CFHs on the Riviera have services and an all-inclusive® and Open bar formula, just like in a holiday village where everything is included. On the other hand, they offer the size and the warm welcome of a hotel.
- Where are you?
Right in front of the sea, with direct access to the beach, overlooking a public park and only a 10-minute walk from the Milano Marittima roundabout, beating heart of the commercial life of the most glamorous resort on the Riviera
